| Executive Group |
| Code |
Job Title |
Description |
| 101 |
Top Executive |
Typically requires BA & 15+ years of diversified management experience. Accountable for strategy, overall direction, and performance results for the organization or unit. Represents organization to public. May report to Board of Directors, Chair, or senior corporate executive. |
| 102 |
Top Financial |
Typically requires BS & 15+ years of diversified experience in finance & accounting. Overall accountability for financial operations of organization: budgets, accounting, insurance, tax, credit, and treasury. May raise capital. Usually reports to Top Executive or Top Operations. |
| 103 |
Top Marketing |
Typically requires BA & 15+ years of diversified experience in succession of increasingly responsible marketing positions. Develops, implements policies, programs, objectives for all product & service marketing activities to achieve organization's objectives. |
| 104 |
Top Operations |
Typically requires BS & 15+ years of diversified experience in several functional areas within operations. Through subordinates, directs and coordinates all aspects of organization's operations pursuant to goals, objectives, and policies established by Top Executive & Board. |
| 105 |
Top Human Resources |
Typically requires BA & 15+ years of diversified experience in various facets of Human Resources & HR operations. Develops, implements policies & plans covering all aspects of HR function to achieve corporate objectives. Advises Top Executives/Board on HR strategy. |
| 106 |
Top Information Technology |
Typically requires BS & 15+ years of diversified experience in information systems. Develops & implements strategies to fill organization-wide needs for computers & systems: systems development, hardware acquisition, & systems integration. Advises Top Exec/Board on IT. |
| 107 |
Top Legal |
Typically requires admission to Bar & 15+ years of increasingly responsible, diversified legal experience. Implements organization's legal posture and protects entity's legal interests. May supervise staff attorneys, Corporate Secretary, and related clerical staff. |
| 108 |
Top Sales |
Typically requires BA &15+ years of diversified experience in succession of increasingly responsible sales positions. Directs all sales activities of the organization in accordance with corporate objectives, including strategies, pricing, research, promotion, customer service, relations with distributors and/or manufacturers. |
| 109 |
Top Sales & Marketing |
Typically requires BA & 15+ years of diversified experience in succession of increasingly responsible sales and marketing positions. Responsible for overall planning and implementation of organization's product and service marketing as well as sales promotion and activities. |
| 110 |
Top Strategy & Planning |
Typically requires BA & 15+ years of diversified experience in strategic planning. Responsible for overall definition and planning of organization's long-term business goals. Coordinates implementation in conjunction with other top executives. |
| 111 |
Top Engineering |
Typically requires PhD & 15+ years of experience in engineering. Plans, develops, directs, and oversees all planning and implementation of practices, policies, programs, procedures, and personnel activities of an organization's engineering efforts. Responsibilities include, but are not limited to, design, modify, and improve company products and/or services; design testing and maintenance of production processes, machinery, and/or equipment; design and maintenance of facilities, equipment, and physical layout; reliability improvements; cost engineering; construction and engineering project management; and other related activities. |
| Legal Group |
| Code |
Job Title |
Description |
| 151 |
Attorney |
Typically requires admission to Bar & 5-8 years of experience. Fully qualified, between entry and senior level. Works on variety of legal issues assigned by senior attorney or by Top Legal position. |
| 152 |
Legal Assistant |
Typically requires 3+ years of related experience with paralegal certification preferred. Under limited supervision, provides support services to attorneys: research, drafting communications, assists in preparations for trial. May establish & maintain legal databases. |
| 153 |
Compliance Officer |
Typically requires BA & 5-8 years of relevant experience. Coordinates the development, maintenance, implementation, and revision of policies and procedures and other documents for the operation of the organization's compliance program. Ensures that all departments are in compliance with all applicable Federal, State, and industry laws, regulations, and standards. |
| 154 |
Compliance Specialist |
Typically requires BA & 2 years of relevant experience. Responsible for generating and submitting compliance documentation to government offices, interacting with regulatory officials when necessary. Conducts investigations and resolves routine compliance issues. Modifies or creates insurance policies and products in compliance with regulatory requirements. Knowledgeable of compliance practices and procedures and monitors changes in policies. |
| Financial Group |
| Code |
Job Title |
Description |
| 200 |
Finance Director |
Typically requires a BS & 10+ years of experience in finance and accounting. Directs the preparation of financial reports, oversees the accounting, audit and budget departments. Plans, directs, and coordinates ledger maintenance and operating statistics. Usually reports to the CFO in smaller organizations may report to the CEO. May oversee the Accounting Manager. |
| 201 |
Controller |
Typically requires BS in Accounting, CPA; 7-10 years of relevant accounting experience. Top Accountant in organization; ensures integrity, control of financial records, processes. Responsible for financial statements; revenue & expense processes, records. Reports to VP Fin., CFO, or President. |
| 202 |
General Accounting Manager |
Typically requires BS in Accounting & 10 years of relevant accounting experience. Develops, implements and maintains accounting systems, policies and procedures. Compiles, analyzes and reports accounting data. Manages general ledger, periodic closings. Manages organization's accounting staff and functions. |
| 203 |
General Accounting Supervisor |
Typically requires BS in Accounting & 7+ years of varied accounting experience, to include supervision. Oversees maintenance of general ledger and preparation of related routine reports. Usually directs work of several General Accountants, Accounting Technicians, and clerical staff. |
| 204 |
Payroll Administrator |
Typically requires BS in Accounting & 5-7 years of relevant experience. Processes regular payroll, formats reports, retrieves data from timekeeping systems. Tracks vacation leave, sick leave and overtime. Balances payroll accounts, submits tax payments. Has comprehensive knowledge of payroll issues exceeding that of lower-level clerks. |
| 205 |
Collections Specialist |
Typically requires BA & 3-5 years experience. Under limited supervision performs duties requiring understanding of credit and collections. Contacts delinquent clients in order to ensure invoices are processed, follows policy in the collection of overdue accounts. Maintains files on credit risk/delinquent accounts and sends follow-up letters to these customers. |
| 206 |
Accountant (Senior level) |
Typically requires BS in Accounting & 5-7 years of relevant experience. Under general supervision, resolves more complex issues in maintaining ledgers and preparing management & financial reports. Advises less experienced personnel. This is the most experienced level without supervisory responsibility. |
| 207 |
Accountant (Intermediate level) |
Typically requires BS in Accounting & 3-4 years of relevant experience. Fully qualified Accountant under more limited supervision. Handles moderately complex accounting issues in contributing to maintenance of general ledger and preparation of routine financial statements & management reports. |
| 208 |
Accountant (Entry level) |
Typically requires BS in Accounting & 0-2 years of relevant experience. Under direct supervision, assists in preparing routine financial reports; assists in maintaining accurate and up-to-date general ledger. Typically reports directly to a first-level supervisor in Accounting. |
| 209 |
Financial Analyst (Senior level) |
Typically requires BS in Finance & 5-7 years of relevant experience. Most senior level without supervisory responsibility. Under general supervision, carries out, documents and presents most complex analytical projects. Usually reports to Financial Analysis Manager or comparable position. |
| 210 |
Financial Analyst (Intermediate level) |
Typically requires BS in Finance & 3-4 years of relevant experience. Fully qualified level. Under general supervision, carries out, documents and presents moderately complex analytical projects. Usually reports to Financial Analysis Manager or comparable position. |
| 211 |
Financial Analyst (Entry level) |
Typically requires BS in Finance & 0-2 years of relevant experience. Entry level job. Under direct supervision, assists with data gathering, analysis, and presentation of routine to moderately complex financial analysis projects. Usually reports to a Financial Analysis Manager or comparable position. |
| 212 |
Accounting Clerk (Senior level) |
Typically requires high school diploma & 3-4 years of relevant experience. Under general supervision, performs duties requiring comprehensive understanding of bookkeeping but not skills of fully-trained accountant. |
| 213 |
Accounting Clerk (Intermediate level) |
Typically requires high school diploma & 1-2 years relevant experience. Under general supervision, performs duties requiring working knowledge of bookkeeping to prepare and maintain financial data and reports. |
| 214 |
Accounting Clerk (Entry level) |
Typically requires high school diploma, ability with numbers. Entry level. Responsible for routine bookkeeping, accounting tasks: post journal entries, checks various figures for accuracy, reconciles accounts; verifies, sorts, posts, checks invoices, etc. Works under direct supervision. |
| Human Resources Group |
| Code |
Job Title |
Description |
| 300 |
Human Resources Director |
Typically requires a BA & 10+ years of experience in various facets of Human Resources & HR operations. Directs activities relating to compensation, benefits, recruiting, training, safety, employee & labor relations, and Affirmative Action. Usually reports to the Top Human Resources position, in smaller organizations may report to the CEO or the CFO. Has responsibility over management and professional level HR employees. |
| 301 |
Human Resources Manager |
Typically requires BA & 7-10 years of increasingly responsible generalist experience. Under general direction of Top HR or comparable level executive, develops, implements policies & procedures encompassing several or all of following programs: compensation, benefits, recruiting, training, safety, employee & labor relations, EEO & Affirmative Action. |
| 302 |
Human Resources Generalist |
Typically requires BA & 3-5 years of professional HR experience. This is the fully qualified, professional level position. Under limited supervision of senior HR staff, assists in executing all or some of the HR functions delineated for the HR Manager position. |
| 303 |
Human Resources Assistant |
Typically requires HS diploma & 1-2 years of relevant experience. Under direct supervision, assists in processing personnel forms, record keeping, and related paper flow. Compiles statistics for manager. This is the fully qualified Assistant position, not entry level. |
| 304 |
Training & Development Specialist |
Typically requires BA & 3-5 years of HR experience. Under general supervision of senior HR management, designs & implements employee orientation, management development, and on-the-job training programs. Maintains records, helps evaluate impact of interventions. |
| 305 |
Compensation and Benefits Manager |
Typically requires BA & 7-10 years of direct experience. Reporting to Top HR, under general supervision, designs, implements, administers comp & benefits to achieve employer goals. Sets budgets consistent with employer's financial plan. Monitors, reviews, updates programs. |
| 306 |
Benefits Manager |
Typically requires BA & 5-7 years of direct experience. Reporting to Top HR or Comp & Benefits, under general supervision, designs, implements, administers benefits to achieve employer goals consistent with employer's financial plan. Assists in updating program. |
| 307 |
Compensation Manager |
Typically requires BA & 5-7 years of direct experience. Reporting to Top HR or Comp & Benefits, under general supervision, designs, implements, administers compensation to achieve employer goals consistent with employer's financial plan. Assists in updating program. |
| 308 |
Compensation Analyst |
Typically requires BA & 3-5 years of direct experience. Fully qualified, between entry and senior level. Under general direction of Comp Manager, assists in developing, implementing programs. Audits, evaluates jobs, collects and analyzes market data, ascertains FLSA status. |
| 309 |
Recruiter (Internal) |
Typically requires BA & 3-5 years of direct experience. Fully qualified, between entry and senior level. Under general direction of HR or Employment Manager, sources & interviews candidates for non-executive jobs, checks refs, makes referrals, conducts exit interviews, compiles statistics. |
| 310 |
HRIS Specialist |
Typically requires BA & 2-4 years of relevant experience. Analyzes, tests, and implements HRIS computer system modules including, but not limited to, human resources, compensation, payroll, benefits, etc. Maintains integrity and accuracy of database. Investigates programs to process data and solve human resources problems by use of computers--computer systems support may be mainframe, mini, and/or personal computers. |
| Information Technology Group |
| Code |
Job Title |
Description |
| 400 |
Information Technology Director |
Typically requires a BS & 10+ years of diversified IT experience. Aids in the development of strategies to fill organization-wide needs for computer & systems; systems development and integration. Recommends improvements of systems to C level employees, responsible for budget. Typically reports to the Top Information Officer, in smaller organizations may report to the CEO or the CFO. Has responsibility over management level employees in the IT department. |
| 401 |
Information Technology Manager |
Typically requires 5-10 years of diversified experience in information technology. Manages organization's computer hardware and software operations. Evaluates IT requirements including budgets, recommends and implements solutions. Supervises work of programming and technical support staff. |
| 402 |
Systems Analyst |
Typically requires 3-5 years of experience, sound knowledge of client functions & technology. Fully qualified level. Under limited direction, establishes system requirements & modifications. Draws system diagrams to diagnose existing flaws, recommends solutions. Assists in developing, testing, implementing new systems and modifying old systems. |
| 403 |
Software Engineer |
Typically requires BS & 3-5 years of relevant experience. Designs, develops, tests, and evaluates software and systems that enable computers to perform their applications, applying principles and techniques of computer science, engineering, and mathematical analysis. |
| 404 |
Programmer |
Typically requires 3-5 years of experience, skilled in programming languages such as C, C++, Visual Basic, etc. Fully qualified level. For assigned projects, under limited direction, analyzes project requirements & develops technical specs. Tests, installs, debugs code for proposed business apps /computer systems; may create user interface; documents assignments. |
| 405 |
Systems Administrator |
Typically requires BA/BS & 3-5 years experience. Fully qualified level. Under limited direction, develops, tests, implements, and maintains operating system and related software. Troubleshoots software and networking problems. Performs/monitors systems backups and data recoveries. |
| 406 |
Database Administrator |
Typically requires 3-5 years of experience. Fully qualified level. Develops strategies to support requirements, ensures accurate data use via audits & quality control. Resolves conflicts and inappropriate use. Identifies better processes consistent with information requirements. |
| 407 |
Network Engineer |
Typically requires 3-5 years of experience. Fully qualified level. Plans, designs, configures, deploys, monitors, troubleshoots, maintains data & voice networks across several platforms. Develops, administers backup & recovery plans. |
| 408 |
LAN/WAN Administrator |
Typically requires 3-5 years of experience. May have CNE, MCSE, other certifications. Fully qualified level. Under limited supervision, acquires, installs, maintains LAN. Sets LAN policies, enforces security measures & correct usage. Trains users on LAN operations. |
| 409 |
Technical Support Specialist (Help Desk) |
Typically requires 3-5 years of experience. Installs and maintains microcomputer hardware, software and related peripheral systems. Provides technical support and training, identifies and resolves users' technical problems. |
| 410 |
Data Entry Operator |
Typically requires HS diploma and 2-3 years of experience. Fully qualified level. Under general supervision, keys and/or verifies data from standard documents. |
| 411 |
Web Site Developer |
Typically requires a BS & 3-5 of relevant experience. Controls website design and creation. Plans, designs, develops, tests, edits, maintains, and documents look and flow of websites. Designs or supervises design of digitized images, banners, bullets, charts, image maps and other graphics to enhance appearance of site. Applies knowledge of programming techniques and computer internet systems. |
| 412 |
Webmaster/Administrator |
Typically requires skill in multiple operating systems & languages (Windows, Unix, Java, HTML) plus graphics design, layout, computer file management, technical & production team management; 3-5 years of direct experience. Responsible for employers' Internet or Intranet technical functions. Maps site flow, creates graphics, generates technical specifications for interactive applets, databases, and custom graphics. Oversees work of others as required, but may be sole contributor. |
| Marketing Group |
| Code |
Job Title |
Description |
| 500 |
Marketing Director |
Typically requires BA & 10+ years marketing experience. Oversees marketing strategy for the whole organization. Directs marketing and advertising campaigns. Develops measurement tools to insure the organizations objectives are being met. Typically reports to the Top Marketing Officer, in smaller organizations may report to the CEO or the COO. May oversee the Marketing Manager, Communications Manager and the Public Relations function. |
| 501 |
Marketing Manager |
Typically requires BA & 7-10 years of marketing experience. Under general supervision of Top Marketing Executive, executes marketing strategy for one or more products or services. Establishes databases for evaluating results. Supervises lower positions. |
| 502 |
Product Manager |
Typically requires BA & 7-10 years of relevant experience. Under general supervision of Marketing or Operations executive, plans, develops & executes comprehensive strategies & budgets for assigned business segments or products to exploit opportunities. Supervises lower positions. |
| 503 |
Marketing Communications Manager |
Typically requires BA & 3-5 years of marketing experience. Develops themes, strategies for marketing campaigns. Plans, selects media, oversees production of marketing communications including brochures, print pieces, scripts, and videos. |
| 504 |
Marketing Specialist |
Typically requires BA & 2-3 years of related experience. Reports to Marketing Manager; under limited supervision, develops, implements strategies to achieve marketing goals for one or more products or services. Writes proposals; supports sales and ad programs. Does market research. |
| 505 |
Marketing Assistant |
Typically requires HS diploma & 1-2 years of marketing experience. Produces communications, proposal & presentation materials. Maintains inventories of marketing literature. |
| 506 |
Graphic Designer |
Typically requires BA & 3-5 years of related experience. Using desktop publishing and related software/hardware, designs and creates quality graphic artwork for brochures, posters, manuals, books and advertising materials. |
| 507 |
Web Site Content Specialist |
Typically requires BA & 0-2 years of experience. Composes and develops written and graphical content for website to provide information on products and services or entertainment to site visitors. Manages content of website by gathering information and integrating data from other departments. Develops user interface and design standards, including improvement of features, to attract visitors to the website. This position is less technical than Webmaster or Web Developer because of lesser knowledge and responsibilities for site programming code. |
| 508 |
Social Media Manager |
Typically requires BA & 5-7 years of experience in marketing or public relations. Develops, implements, manages and monitors social networks and online communities for the company. Has an understanding of podcasting, wikis and social bookmarking sites, and can translate that knowledge into recommendations for the company. |
| 509 |
Social Media Coordinator |
Typically requires BA & 0-2 years of experience in marketing or public relations. Writes blogs, editorials, news releases and other web content on social media channels and online communities. Researches social media channels that are appropriate for the business and engages in social media efforts. |
| Sales & Customer Service Group |
| Code |
Job Title |
Description |
| 600 |
Sales Director |
Typically requires a BA & 10+ years of diversified experience in succession of increasingly responsible sales positions. Directs sales strategy and implements sales goals of the organization, and is responsible for sales department budget. Designs, implements and reviews sales program. May be responsible for highly complex, key accounts. Typically reports to the Top Sales Officer, in smaller organizations may report to the CEO or CFO. Oversees Sales Manager. |
| 601 |
Sales Manager |
Typically requires BA & 7-10 years of sales experience with progressive managerial responsibilities. Directs sales force within region or district to reach organization's sales goals for some or all of its products and/or services. Recruits, hires and manages sales staff. Designs, implements and reviews sales programs. Selects dealers, distributors and/or warehousing facilities. |
| 602 |
Account Executive |
Typically requires 8-10 years of sales experience. Cultivates and maintains relationship with key and major accounts of the organization. Solicits potential new key accounts and has extensive knowledge of products/services. This level is distinguished from lower level sales representatives by the size and nature of the accounts. |
| 603 |
Senior Inside Sales Representative |
Typically requires 5-7 years of sales experience. Sells products and/or services by calling large accounts and handling complex or difficult sales. Trains lower level sales representatives on products, techniques and closing sales. Has extensive knowledge of products/services. Researches potential competition, maintains records of sales, prepares regular reports. |
| 604 |
Senior Outside Sales Representative |
Typically requires 5-7 years of sales experience. Sells products and/or services primarily via field work, meeting with prospective and existing customers. Handles large accounts and complex or difficult sales. Trains lower level sales representatives on products, techniques and closing sales. Has extensive knowledge of products/services. Researches potential competition, maintains records of sales, prepares regular reports. |
| 605 |
Inside Sales Representative |
Typically requires 3-5 years of experience. Sells products and/or services to new and existing customers primarily via telephone and email. Has extensive knowledge of products/services. Researches potential competition, maintains records of sales, prepares regular reports. |
| 606 |
Outside Sales Representative |
Typically requires 3-5 years of experience. Sells products and/or services primarily via field work, meeting with prospective and existing customers. Demonstrates products/services, resolves customer problems. Researches potential competition, maintains records of sales, prepares regular reports. |
| 607 |
Sales Engineer |
Typically requires BS & 3-5 years experience. Under limited supervision, sells and promotes products, systems, and services requiring technical knowledge of engineering and/or science and cost effectiveness. Researches potential competition, maintains records of sales, prepares regular reports. |
| 608 |
Customer Service Supervisor |
Typically requires 3-5 years of customer service experience including some supervisory responsibilities. Oversees and directs work of organization's customer service representatives. |
| 609 |
Senior Customer Service Representative |
Typically requires AA & 3-5 years experience. Responds to elevated requests for service, both telephone & written. Receives, evaluates, answers highly complex customer inquiries based on procedures and judgment. May act as a lead to Customer Service Representatives |
| 610 |
Customer Service Representative |
Typically requires HS diploma & 2-3 years of experience. Fully qualified level. Under limited supervision, responds to incoming requests for service, both telephone & written. Receives, evaluates, answers moderately complex customer inquiries based on procedures & judgment. |
| 611 |
Sales Assistant |
Typically requires HS diploma & 1-2 years experience. Under direct supervision performs administrative work for the sales department. Processes data and generates standard reports. May answer customer questions concerning products and pricing. |
| Operations Group |
| Code |
Job Title |
Description |
| 700 |
Operations Director |
Typically requires BA or a BS & 10+ years of diversified experience in several functional areas within operations. Develops and implements operations strategies to ensure the achievement of the organizations goals and objectives. Responsible for clarifying and correcting procedural problems. Analyzes feasibility of new programs and makes recommendations to C level employees. Typically reports to the COO. |
| 701 |
Purchasing Manager |
Typically requires BA & 10+ years of related experience. Plans, directs & coordinates procurement of materials, components, supplies and services based on optimal timing, quality & price. Reports to Top Manufacturing or Operations executive. Supervises Purchasing Agents, Buyers & Clerical. |
| 702 |
Buyer |
Typically requires BA & 2-3 years of experience. Fully qualified, between entry and senior level. Under limited supervision of Purchasing Manager, procures materials, components, supplies & services. Contacts suppliers, secures bids & places orders per policy. Expedites deliveries & makes substitutions per policy. |
| 703 |
Purchasing Clerk |
Typically requires HS diploma & 1-2 years of relevant experience. Under limited supervision of Purchasing Supervisor or Manager, writes purchase orders, verifies specifications, obtains prices & delivery dates using computer & telephone. Not an entry level position. |
| 704 |
Shipping and Receiving Assistant |
Typically requires HS diploma & 0-1 year of experience. Under direct supervision of S/R Supervisor or Manager receives & gathers, packs materials, products & supplies for shipment per procedures; verifies shipped and received items against records. |
| 705 |
Material Handler / Warehouseperson |
Typically requires HS diploma & 6 mos.-1 year of experience. Under limited supervision, moves items & records movements per procedures. Operates forklift & other equipment. Not entry level. |
| 706 |
Facilities Manager |
Typically requires HS diploma & 7-10 years of related experience. Manages the maintenance of facilities, grounds and equipment. Responsible for compliance with health and safety standards. Manages capital projects from proposals through to completion. Manages service contracts, supervises maintenance and facilities staff. |
| 707 |
Maintenance Supervisor |
Typically requires HS diploma & 5+ years of related experience. Manages and coordinates the organization?s housekeeping operations to ensure facilities are maintained in a clean, safe manner. Ensures custodial and maintenance activities comply with health, fire and other safety regulations. Supervises and trains staff. |
| 708 |
Maintenance Technician |
Typically requires HS diploma & 1-2 years of related experience. Responsible for a variety of duties including maintenance and repair of office equipment, painting of facilities, routine carpentry, plumbing and electrical work. |
| 709 |
Janitor/Custodian |
Typically requires HS diploma & 0-2 years of general experience. Entry level. Cleans facilities and work areas including furnishings, bathrooms, walls and floors. Removes waste material, maintains inventory of tools and supplies. May perform some routine repairs and load/unload deliveries. |
| 710 |
Security Officer/Guard |
Typically requires HS diploma & 0-2 years of general experience. Entry level. Patrols organization premises, ensures that visitors have legitimate business with the organization. Investigates unusual or suspicious situations. Maintains visitor and other records. Enforces organization policies and procedures during and after normal working hours. Escorts staff and visitors to vehicles after hours. Assists in emergencies. May operate fire equipment, radios, administer CPR and first aid. |
| 711 |
Driver/Delivery Person |
Typically requires HS diploma & 1-2 years experience and may require a specialized class license. Drives truck on established route to deliver products to place of business. Loads and unloads truck, collects payments for deliveries and maintains security of cargo. |
| 712 |
Groundskeeper |
Typically requires 1-2 years experience. Under limited supervision maintains grounds of property and surrounding area. Cuts grass, rakes leaves, plants flowers and prunes trees. Performs maintenance on equipment. |
| General Clerical Group |
| Code |
Job Title |
Description |
| 800 |
Office Manager |
Typically requires HS diploma & 3+ years of related experience, including supervision. Responsible for office activities such as filing, records maintenance, copy/print services, reception, mail pick up and distribution, office maintenance and cleaning services, communications/telephones. Develops office procedures. Strong communication skills and managerial skills required. May supervise up to ten employees. |
| 801 |
Executive Assistant |
Typically requires 3-5 years of experience. Fully qualified level. Under very limited supervision, provides executive staff with wide variety of administrative support. Prepares various reports and presentations. May advise contacts inside and outside the organization on the executive views on current issues or policies facing organization. May serve as the representative for executives at meetings. Manages calendar, meetings, correspondence and budget. |
| 802 |
Administrative Assistant |
Typically requires HS diploma & 2-3 years of experience. Fully qualified level. Under limited supervision, provides general admin support for a department or similar unit. Collects, analyzes data, writes up results. Makes travel arrangements per policy. Manages schedules. |
| 803 |
General Clerk |
Typically requires HS diploma & 2-3 years of experience. Fully qualified level. Under limited supervision, does variety of clerical tasks per prescribed routines, such as collecting data, making standard calculations, coding & processing documents, maintaining records and files. |
| 804 |
Receptionist |
Typically requires HS diploma & 0-2 years of experience. Entry level. Under direct supervision answers telephone calls. Greets clients and visitors, determines nature of business, and directs to destination. Maintains visitor records. May perform variety of clerical duties. |
| 805 |
File Clerk |
Typically requires HS diploma & 0-2 years of general experience. Entry level. Under direct supervision, sorts, files, cross-references items, & sets up files per established procedure. |
| 806 |
Mail Clerk |
Typically requires HS diploma & 0-2 years of general experience. Entry level. Under direct supervision, sorts & distributes incoming mail. Processes outgoing mail per postal & private carrier requirements. Meters postage, applies correct amounts. Expedites mail per procedures. |
